Privacy Policy

Privacy Notice

Mediterranean Life, Ltd., d/b/a Vine & Olive values your privacy and is committed to protecting your personal information. This Privacy Notice describes what information Vine & Olive collects and how we use it. Throughout this policy, we may refer to Vine & Olive. as "V&O," "we," "us," or "our."

This Privacy Notice applies to information we collect when you: access our technology platforms (including Websites, Social Media Pages, and all Vine & Olive controlled properties that link to this Notice) engage with us via social media; shop in our stores; participate in our loyalty program, contest or any other promotion; complete a survey or questionnaire; participate in a focus group or other consumer or market research project; post a product review; send us any feedback, questions, comments, suggestions, or ideas; and interact with us, including but not limited to our communications with you via text message and email.

 "Social Media Pages" are the official social media pages we operate on Facebook, Twitter, and Instagram. This Privacy Notice applies to all our Platforms that feature V&O. If you have any questions about these definitions or anything else in this Privacy Notice, email us at manager@vine-olive.com.

Information We Collect

Device Information: We learn about your browser, device type, IP address, internet service provider, and other technical information about your device when you visit or interact with our Platforms or online ads, or emails (e.g., open our emails or click on links within our emails). By visiting our website, using our platforms, or signing-up to receive emails you consent to allow us to collect this type of information, as well as to disclose it to our service providers.

Contact Information: We'll collect contact information, which includes personal information like name, email address, phone number, and address.

Demographic Information: We may collect demographic details about you like birthdate, gender, ZIP code, and other similar details.

Social Media Usage: We receive aggregated information about people who visit and interact with our Social Media Pages. "Aggregated" means information that doesn't include personal information associated with identified people.

Online Purchases: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

How We Use Your Information

Advertising: Presenting advertising online and via email, text messages, or other communication channels, including through partnerships with social media platforms and internet search engines.

Understanding You: Analyzing your activity with us (including your interactions with our store, Platforms, surveys and focus groups, and emails or other forms of communication) and monitoring the effectiveness of our advertising and communications.

Personalization: Using your preferences and other collected information to personalize our relationship with you, including presenting customized communication, advertising and experiences on our Platforms (e.g., personalized size and fit recommendations), emails, and ads on Social Media.

Communications: Communicating with you, including responding to your requests and asking for feedback through surveys or other messages.

V&O Loyalty Program: We collect your contact and transaction information to administer V&O Loyalty and offer rewards or special promotions. That information is shared with our service providers. Your contact information may also be shared with social media companies or third-party advertisers for targeted advertising. If you ask that we delete your information we will not be able to provide you with the benefits of V&O Loyalty as those benefits are based upon the points that are associated to you.

Your Experience: Serving content on our Platforms, developing our products and services, better understanding your needs and preferences, and constantly improving your experience.

Legal Obligations: Complying with legal and regulatory requirements and responding to requests from courts or other government bodies.

Minors: The site is not intended for individuals under the age of 18.

Your Privacy Choices

Emails: You can unsubscribe from Vine & Olive marketing emails by clicking the unsubscribe link in the footer of any of these emails, or by updating your marketing preferences in your Vine & Olive account profile if you are a V&O loyalty member. Please note, if you are a V&O loyalty member, you will continue to receive relationship/operational emails related to Vine & Olive after you have unsubscribed from marketing emails unless your Vine & Olive account is cancelled.

Texts:  We won't send you any text messages unless you consent to receive them. To stop receiving text messages reply "STOP" to any text message you have received from us. When you use our SMS services, we collect your name, phone number, and message content. This information is utilized to deliver SMS services, enhance our offerings, and keep you informed about updates. Additionally, our website employs cookies to track items in your shopping cart, including abandoned carts. This data enables us to send timely SMS cart reminder messages. We respect your preferences. You can always opt-out of promotional messages. Please see more terms and conditions here https://vine-olive.com/sms-terms-and-conditions/

We Do Not Sell or Share for Targeted Advertising

Based on your state of residence, you may have the right to direct us not to “sell” or “share” (as defined under applicable law) your information to third parties for purposes of cross-context targeted advertising. The rights described herein are subject to exemptions and other limitations under applicable law. Please note that not all sharing of information is a "sale" and not all sharing is subject to the right to opt out.  To turn off cross-context targeted advertising, toggle Targeting Cookies to “off” and click Confirm My Preferences. If the toggle is already set to “off”, you may have already updated your privacy settings, or you may have the Global Privacy Control signal enabled in your browser. In most cases, your opt out preference will be tracked via a cookie, which means your selection is limited to the specific device and browser you are using during this visit or our website. If you visit this website from a different device or browser, change your browser settings, or if you clear your cookies, you may need to opt out again. For more information about additional privacy practices and choices available to you, please visit our Privacy Notice.